Wednesday, July 23, 2014

Utah Releases Groundbreaking Motor Vehicle and Enforcement System

SALT LAKE CITY – The State of Utah Department of Technology Services and the Utah State Tax Commission, in cooperation with Fast Enterprises, have released a groundbreaking motor vehicle system and motor vehicle enforcement system referred to as VADRS. The system has become a model to many other states for efficiency, organization, and success.

VADRS processes 2.5 million vehicle titles and registrations, 2,700 dealership and body shop licenses, and 12,000 sales person licenses annually. Through the online service, Utah residents and businesses can manage vehicles and MVED business licenses, make DMV payments, order personalized plates, renew disabled placards, and renew commercial fleets.

VADRS automated and simplified procedures for faster and more secure customer service and workload tracking. In addition, the system distributes multiple types of revenue and fees to hundreds of state and local funds. These services give residents and businesses more control over where and when they do business with the Motor Vehicle Division, are streamlined for easy use, and most processes require no registration. The new system includes 123 interfaces, which allow users to access motor vehicle records in a real time environment. Users benefiting from this instant access include the Utah Department of Public Safety, the Utah Department of Transportation, and Utah county governments.

Barry Conover, Utah State Tax Commission Director, said, “The VADRS team diligently implemented this revolutionized process and met each challenge with creativity and tenacity. This atmosphere of teamwork led to a leading edge program, bringing customer service to a higher standard, while reducing costs.”

To access Utah's new Motor Vehicle Portal, visit

Friday, January 25, 2013

Maps on the Hill to Display over 50 Exhibits

SALT LAKE CITY –  The State of Utah Automated Geographic Reference Center (AGRC) announced today the Maps on the Hill exhibit will be available for viewing on Monday, January 28, 2013 from 11:00am to 1:30pm in the Utah State Capitol Building Rotunda.

Maps on the Hill is a great way to learn how current mapping technology is being applied to important issues across a wide range of disciplines including land ownership, health, addressing, emergency preparedness, history and utilities.  Maps on the Hill is expected to draw over 50 map exhibits from all levels of government, private sector firms, and higher education. Utah’s elected officials and the public are invited to come learn about the various mapping projects from professionals and students.

Get a sneak peak at the Maps on the Hill exhibit in the Maps on the Hill 2013 Map Book ( ).

Maps on the Hill has been organized by the AGRC and is sponsored by the Utah Geographic Information Council (UGIC), the State user group of Geographic Information System (GIS) professionals.

About AGRC
The Automated Geographic Reference Center (AGRC) was established in 1984 by the Utah State Legislature, and is now in the State of Utah Department of Technology Services.  AGRC provides GIS services to state, federal, and local government agencies and curates one of the nation’s leading state repositories for digital mapping data layers.  For more information, visit

Friday, November 2, 2012

Utah Recognized as Top Digital State by Center for Digital Government

Michigan and Utah topped the 2012 Digital States Survey, a comprehensive biennial review of the technology practices of state governments conducted by the Center for Digital Government (CDG). CDG is the research and advisory division of e.Republic, the company that publishes Government Technology magazine.  This is the third straight time that Utah has led the Digital State Survey which is the most comprehensive assessment of how well states are using digital technologies to improve the functioning of government and the way it interacts with citizens.

In addition to this overall recognition, Utah also received recognition in the Enterprise Information and Communication Technology (ICT) category, for excellence in areas such as network management, datacenter management etc., all areas of interest for the Department of Technology Services.

Utah is also recognized as "Top 5" for its exemplary work in support of Transportation (3rd Place), Finance and Administration (4th Place), and Adaptive Leadership: Connecting the Information Technology Agenda to Public Policy Priorities (5th Place).

Gmail Transition: How can I preserve my email records?

On November 13, 2012, State of Utah employees will transition from GroupWise email accounts to Gmail email accounts. Every state employee is responsible for managing his or her own email account in accordance with state approved retention periods.

Thursday, October 18, 2012

eGovernment Saves Utahns Time and Money

A new study from the University of Utah shows that the State of Utah spent $46 million less over five years by delivering services online than it would have by providing the same services “offline”—through government offices, by phone or mail. The study was conducted by the U’s Center for Public Policy & Administration.
“Utah is among the most-wired states and our tech-savvy citizens increasingly demand state service online,” says Mark VanOrden, chief information officer and executive director of the Utah Department of Technology Services. “We’ve responded with over 1,000 online services. Registering a new business or renewing a car registration is not just easier and more convenient for our consumers, it also saves money for the state. This study shows that making the state’s services available online is just smart business.”

Friday, August 31, 2012

Utah Receives Four Digital Government Achievement Awards

e.Republic’s Center for Digital Government has announced the 2012 winners of its annual Best of the Web and Digital Government Achievement Awards.
Utah projects were recognized as Digital Government Achievement Award winners in four separate categories.  The following projects were recognized:
Utah Master Data Index: Driving Digital Government Category.
Utah One-Stop Business Registration (OSBR) v.4: Government to Business
Utah Warrants Check: Government to Citizen
Utah GovPay: Government Internal
Congratulations to all who were involved in supporting these projects.
For more information, visit the Center for Digital Government website.

Friday, July 13, 2012

DTS and Utah.Gov Recognized with GovMark Award Excellence in Government Information Technology Marketing

July 12, 2012 - Have you ever heard of  If so, it is not by coincidence.  The state of Utah wants citizens to be aware of its official state website,, and the hundreds of government transactions that can be completed online.  In an effort to get the word out, but spend very little money, deploys several inexpensive marketing tactics utilizing social media. 

"State government serves the people of Utah best when it's accessible and responsive, and our social media efforts are one more way we ensure outstanding customer service," said Utah Governor Gary R. Herbert.

Because of Utah's innovative and effective social media campaign, Utah.Gov was selected as a 2012 GovMark Council Award winner.  The GovMark Council Award focuses on government technology and information innovation recognizing those that, "facilitate advanced education, and provide a cohesive, representative voice to focus interaction with associated communities of interest."  Utah.Gov was recognized as a leader in the Best Digital Program category.

"As Utah.Gov continually innovates to better serve Utah citizens and businesses, it's a top priority to communicate enhancements using effective Online and Social Media Elements," said Mark VanOrden, Utah Chief Information Officer.  "With hundreds of services available, and new services added monthly, it's important as a State to promote citizen interaction with their government." uses Social Media outlets such as, Facebook, Twitter, Google +, and YouTube in addition to local and national media coverage to educate citizens and encourage them to discover new information while interacting with state and local government agencies.
To find out more information about visit:
RSS feeds:
Utah blogs:

Read the Govmark Council Announcement of 2012 Award Winners