Wednesday, December 22, 2010

DTS Monitoring Service Ensures Reliability

The Utah Department of Technology Services has implemented a new monitoring services that helps DTS proactively respond to system slowdowns or outages.  The service makes extensive use of open source and cloud tools that are capable of monitoring state information systems on a very granular level while also providing high level views that make it possible to spot potential problems very quickly.  DTS has developed service level agreements with every state agency so it is critical to have automated tools such as the new monitoring dashboard to ensure that all of these service levels are met.  The SLAs are built into the dashboard in a way that triggers alerts when service levels are in danger.  The DTS monitoring dashboard is live at

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